In-app notifications for upcoming changes or specific events that require action.
Booxi generates in-app notifications to notify merchants of upcoming booking changes and when bookings require a merchant's attention or action. Alerts are displayed in the Back Office and Mobile Application.
Appointment alerts
-
Appointment Approved Automatically
Sent when an appointment booked online by a client has been approved automatically based on a merchant’s booking rules and is set to take place within the next 24 hours.
Recipient: personnel assigned to the appointment.
-
Appointment Approved by the Client
Sent when an appointment requiring client confirmation and taking place within the next 24 hours has been confirmed by the client.
Recipient: personnel assigned to the appointment.
-
Appointment Cancelled
Sent when a client cancels an appointment; no time constraint applied.
Recipient: personnel assigned to the appointment.
-
Appointment Approval Required
Sent when a client books online and the appointment must be manually approved by the personnel assigned to the appointment.
Recipient: personnel assigned to the appointment.
-
Appointment To Dispatch
Sent when an appointment is booked without selecting a staff and requires personnel dispatch.
Recipient: account owner.
-
Appointment Scheduled
Sent when a client books an appointment online whose time needs to be confirmed by its assigned personnel.
Recipient: personnel assigned to the appointment.
-
Appointment Rescheduled
Sent when a client modifies an appointment and the change must be approved by its assigned personnel.
Recipient: personnel assigned to the appointment.
-
Appointment Completed
Sent when an appointment is automatically completed.
Recipient: personnel assigned to the appointment.