Custom consents, notes and limitations
During the booking process, clients are asked to grant their consent to certain terms and conditions. Consents can be mandatory or optional; by default, Booxi's native consents are displayed. However, it is possible to create and configure custom consents from the Back Office.
- To find out how the custom consent feature works, see here.
- To see the effect of consents in webhooks, see here.
- To obtain consent data from automated reports, see here (appointments) and here (group reservations).
Notes and limitations
- Custom consents are only supported in the booking widget (v3).
- To activate the booking widget v3, speak to your Booxi representative.
- As a business, you’ll need to ensure that the consent options you present are clear and compliant with relevant laws, according to the region(s) and/or country(ies) you operate in.
- You are responsible for storing and maintaining your client consent data. For more information, contact your Booxi representative.
- For group reservations:
- When a client booking a group event provides consent, mandatory consents will be implicitly granted for all reservation attendees; a consent record will be created for every attendee ("proxy" will be set to "RequestingClient").
- For optional consents, a consent record will only be created for the client who booked the group event.
- When a booking is made offline (i.e. created on behalf of a client), all mandatory consents will be implicitly granted.